Recall Department

Recall Department in Castle Rock, CO

Come to Castle Rock Ford for Ford Recall Service in Castle Rock, CO

Recall service is important. When Ford issues a recall, it means that your vehicle may have structural or mechanical issues that need to be addressed as soon as possible -- ideally, before these issues cause problems for you. If your Ford has a recall, we will perform repairs at no cost to you here at Castle Rock Ford near Castle Pines and Lone Tree, Colorado. Find out more about Ford recall service on this page, and then come visit Castle Rock Ford from Parker or The Pinery if there is a recall for your vehicle.



Recalls vs CSPs

When Ford announces a recall, it means that there is a potential issue with safety, compliance, or emissions. Safety and safety compliance recalls have no expiration date; the same is usually true of emissions or compliance recalls.

In addition to recalls, you may be notified of a CSP, which stands for Customer Satisfaction Program. A CSP is either an extension of an existing warranty or an upgrade to a certain component in your vehicle. Both recalls and CSPs are VIN-specific programs; however, unlike recalls, CSPs are limited by time and mileage.

Castle Rock Ford Recall Department

How Will I Know if My Vehicle Needs Recall Service?

Ford will send a notification letter to owners of vehicles that have been named in a recall. In addition, Ford puts together a recall database going back decades. Enter your VIN, and you can search this database to see if your vehicle has any open recalls. If the announced recall is recent, your VIN may not have had a chance to be added to the database yet. In addition, since Ford uses VIN, sequence of manufacturing, build date, and other factors to determine recalls, there's a chance that your vehicle may not be affected. If you have any uncertainties, contact Castle Rock Ford, and we will be glad to give you answers.

Schedule Recall Service at Castle Rock Ford, Serving Parker and Lone Tree, CO

If your Ford model has been named in a recall, we will be glad to provide service that will get your Ford back into top condition. Our service department is open six days a week with extended hours: Monday through Friday from 7:00 am until 6:00 pm, and Saturday from 8:00 am until 3:00 pm. To schedule recall service, you can either give us a call or schedule online. We look forward to seeing you soon at Castle Rock Ford!


Schedule Service

Complimentary Amenities

  • Business Workstations
  • Quiet Room
  • Complimentary Beverage & Coffee Bar
  • Complimentary Snacks
  • Online Service Scheduling
  • State-of-the-Art Facility
  • Newspapers & Magazines
  • Vending Machines
  • Certified Technicians
  • Genuine OEM Parts
  • Express Service Department
  • Comfortable Waiting Area
  • Flat Screen TVs
  1. Castle Rock Ford

    1404 S. Wilcox Street
    Castle Rock, CO 80104

    • Sales: (720) 733-7119
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Get in Touch

  • Contact our Service Department at: (720) 733-7006

Service Hours

  • Monday - Saturday9am-7pm
  • SundayClosed
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